Team

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Rob Watts

Director - Partner of the business, Rob brings over 30 years of experience to the property maintenance industry. Qualified and specializing in gas safety and heating breakdowns as well as all aspects of plumbing. Regardless of his job title, Rob still likes to get his hands dirty and attend a breakdown or two!

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Richard Culverhouse

Director - Started the company with Rob in '97 and before then had mainly office experience. He has used this experience to help create a company that can help you with most problems in your home or rental property.

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Faye Billett

Office Administrator - Faye has six years of customer service experience under her belt, most of which being within hospitality in a wide variety of restaurants and bars (she makes a lovely cocktail!). As well as completing a degree in Equine Science alongside her full time role at Waterford Development, Faye spends as much free time as possible with her horse. Having joined the company recently, she has tackled anything thrown her way and loves every minute of it.

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Sharon Fallows

Office Administrator - Despite a short break, Sharon has been with Waterford’s since 2013. Dealing with the engineers comes naturally to Sharon given her back ground as a PA, she is also well versed with diary management. As the longest serving client manager in the company, there is not much that Sharon doesn’t know! She has built up a rapport with all the agents and can handle almost anything thrown her way, and frequently needs to! Always first in and ready to take on the day! She keeps the office entertained too, with her fabulous singing and dancing

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Sandy Watts

Godmother of the business - Sandy has been with the company from day one, and knows exactly how the business works. All of our clients know who Sandy is and with her outstanding Customer Service skills, certainly sets a high standard that Waterford Development is proud to deliver.

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Emma Simpson

Office Administrator - Our newest recruit, Emma joins us on a Thursday and Friday taking care of all the invoicing and any invoice queries. As a true team player, Emma is always happy to pick up the phone and help out when needed.

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Julie Watts

Bookkeeper and Payroll Manager - Joined the company in 2014, bringing with her an excellent background in finance and account management. Julie not only manages all of the company’s finances, but makes sure everyone gets paid, making her the most popular person in the company.

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Spencer Jefferies

Gas Safe Engineer - As our longest serving Gas Safety and Heating engineer, Spencer not only has the knowledge and experience of all aspects in his field, he is also a familiar face for all of our long standing clients.

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Dave Carley

Carpenter / Handyman - Skilled in all areas of a professional handyman, David is our main man for all jobs, from floor work, to tiling. Repairing damaged ceilings and dealing with sash windows, David is capable of all general maintenance and repair work.

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Amir Hezaveh

Gas Safe Engineer - Our newest member to the technical team, Amir joins us with a thirst for knowledge and investigation. Qualified as a Gas Safe engineer, Amir is keen to get his hands on all boiler breakdowns and solve the issue. With his friendly nature, Amir is genuinely an all-round nice guy.

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Dean Bates

Gas Safe Engineer - Dean has been with Waterford Development for a few years now and is a familiar face amongst our agents, taking pride and dedication in what he does – Dean is committed to finding a resolution, even if that means staying late!

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Lee Kelly

Plumber - As our most senior plumber, Lee has been with the company since 2005 and takes on all tasks thrown his way, as well as attending leaks, issues with toilets and pipe works. Lee has a good knowledge of all types of general plumbing issues. No job too big or too small for this guy.

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Alfie Dearlove

Plumber - Started as an apprentice, Alfie has worked his way up to a qualified plumber and currently working on his Gas Safety qualification, Alfie knows the ins and outs of many of our regular clients' properties and is able to diagnose and repair within all aspects of plumbing.

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Sam Senior

Plumber - Also joined us as an apprentice, gaining knowledge not just with plumbing but drainage also, Sam is confident and committed to carrying out all tasks given – it’s always surprising what he has on his van in preparation to solve any plumbing issue.

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Joe Whitty

Decorator - An expert at matching colours and a great steady hand,  Joe is our decorator. With strong detail to attention and the patience needed in this role, you are guaranteed neat and immaculate paint work and wallpapering from Joe, as well as stain blocking and filling.

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Ciaran Rodgers-North

Electrician - Managing his own department, Ciaran has been with Waterford as the senior electrician for a few years, and is not only qualified in carrying out all electrical maintenance – Ciaran is also certified to carry out EICR’s(PIR’s) and is registered by the NIC EIC. Ciaran is not shy of a few handyman fixes too!

Michael Burgess

Roofer - Heading up the roofing team, Michael is always on call to attend any exterior issue – loose tiles, felting, gutter clearance the lot.